MAINTENANCE

The maintenance planning is integrated with workflow management, work orders, contract management and asset management. You can schedule corrective maintenance in response to requests or plan preventive maintenance based on maintenance schedules. The costs for time and materials can be specified for each maintenance type so that a budget can be established. The actual costs can be booked against a budget that has been defined in the maintenance contract.

Internet: Customer and employees can submit and review requests online. Contractors can view work orders that have been assigned to them and can update the status after the work has been done.

Corrective maintenance: Maintenance requests can be converted to work orders. Multiple request can be linked to a single work order and a request can be linked to multiple work orders.

Workorders: You can create workorders manually or generate them from maintenance schedules. The workorder includes a specification of material, labour and executors. You can print the workorder of send it by email.

Maintenance schedules: Maintenance schedules can be assigned per building, area, equipment or type of equipment. For each scheme you can define the frequency, number of cycles and day of execution.

Planboard: You can assign internal employees or external contractors to workorders using a graphical planboard. You can see more information on a workorder by moving over the planboard, or by clicking on one of the symbols.

Maintenance procedures: You can navigate from the workorder or maintenance schedule to the asset management moduel. Here you can view maintenance procedures, installation instructions, photos and supplier contact information.

Availability: For every person or organization you can specify work hours per day of the week so that workorders can be assigned correctly. You can also see when persons are not available due to vacation or sickness.

Downtime: You can track the downtime for preventive or corrective maintenance so that you can calculate the expenses for downtime or loss of production and can analyze which equipment causes most problems.

Meter readings: Maintenance can also be planned based on meter readings that have been entered. The maintenance dat can be planned based on interpolation of estimated meter readings.

Maintenance calendar: You can view the maintenance calendar as daily calendar, monthly calendar or multiple year calendar. You can view the total cost and quanties for planned maintenance per period.

Cost allocation: A workorder may involve several objects. You can assign cost for material and labour should to specific objects or split the cost over multiple objects.

Maintenance history: For every object you can see which activities have been performed and what the total cost and downtime has been. This helps you to compare total costs of ownership and availability of assets and areas.

Maintenance contracts: Maintenance schedules and workorders can be linked to maintenance contracts so that expenses can be assigned to a contract and responsibility of execution is clearly defined.

Inventory management: You can see for which workorders there is not enough material in stock. When executing the workorder the stock is automatically updated based on the quantity of used material.

Budgets: Expenses for workorders can be assigned to a maintenance budget. You can keep track of the actual versus budgetted maintenance expenses.

Workflows: You can define custom workflows with escalations and notifications. All participants in the maintenance process can view the workflow status and workflow process online.

The module can be configured for each user group by setting access rights to fields and functions. You can also define your own processes for modifying or creating data by defining custom workflows. Specific functions for your organization can be implemented on request.