MAINTENANCE

A major part of the total cost of ownership (TCO) of your asset is directly related to maintenance expenses. It is essential that your properties and assets remain fully functional at all times. Axxerion is an integrated system for automating maintenance planning, execution and reporting. Axxerion is fully Internet based so that you can process maintenance requests online, order spare parts and issue work orders to contractors. Axxerion enables you to streamline operational aspects of maintenance and provides you with a better insight in actual expenses of labor and material through reports and cockpits.

Relationship management: Up to date information on customers, suppliers and partners is essential for any organization. The customer relationship management (CRM) module helps manage your current relationship and to recruit new customers. The entire sales process is supported, from initial contact to prospect, quotation, purchase order, invoice and payment. Because everybody works on central database the information is up to date and you can track changes.

Catalog management: The catalog management module is used to keep track of information on products and services offered by your own organization or by third-parties. In addition to general information such as pricing, dimension and suppliers you can store photo's and documents such as user manuals or installation manuals. For each product category you can define specific attributes, which can then be used to search products.

Inventory management: The inventory management module maintains stock, tracks deliveries, issues items and orders new supplies. You can define minimum and maximum stock levels, prices and packaging units. Purchase orders for suppliers can be created automatically and you can see the history of deliveries for each item. Historical information can be used to save inventory expenses and to optimize the ordering strategy.

Asset management: The asset management module helps you reduce life cycle cost of your assets. You can streamline purchasing, improve management of leases and maintenance contracts and schedule preventive maintenance. All information such as user, supplier, warranty, maintenance procedures and expenses are accessible via Internet. All expenses for purchasing, depreciation, leasing and maintenance are tracked so that you can evaluate the total cost of ownership.

Purchasing: The procurement module saves you time and money by increasing the efficiency of the purchasing process. You can keep track of suppliers and purchasing contracts and can create a catalog of products and services. You can track discounts, quantities and prices per product and see how much has been ordered and delivered. Employees can submit purchase orders online. With the OCI integration you can order items from third-party web sites.

Corrective maintenance: The request management module processes requests in an efficient and structured way. Customers, partners and employees can submit requests online and review the current status. You can specify a workflow for each category of request so that tasks are generated for the appropriate persons or departments. Managers can review the open requests, analyze process time and bottlenecks and check compliance to service level agreements.

Preventive maintenance: The Computerized Maintenance Management System (CMMS) module helps reduce maintenance cost and downtime and increases the useful life of your assets. You can schedule corrective maintenance in response to requests or plan preventive maintenance based on maintenance schedules. The entire maintenance process from request, to planning, execution and invoicing is supported. You can calculate maintenance cost and book expenses against a budget.

Time sheets: The timesheet module automates the process of submitting, checking and approving time spent on tasks. For every project task you can define who is allowed to write time and at what rate. Employees and contractors can submit their hours online and managers receive an approve task. The overview of worked hours, vacation and sick leave provides you with a better insight in expenses and ensures that expenses are cross charged appropriately.

Reservations: The reservation module allows you to quickly make online reservations for rooms, equipment, food and special services. You can specify one or more search criteria, such as a conference room for 10 persons with a video projector. For each reservable space or item you can define one or more rates per hour or piece so that the total cost can be calculated and cross charged. This module can also be used for reservations of professional services, hoteling and parking spaces.

Contract management: Every organization has to manage contracts for employees, leases, maintenance, services, sales or purchases. Axxerion helps you by ensuring that payment terms are observed and that contracts are renewed or terminated on time. The contract life cycle module helps you to quickly create contracts and to keep track of contract documents, clauses, payment schedules and critical dates. You can link contract clauses with the original text in a scanned digital version of the contract.

Financials: The financial module is fully integrated with contract management, procurement and project management. You can generate invoices and process payments via electronic banking. Incoming invoices can be scanned, booked and scheduled for internal approval and electronic payment. You can process bank bookings, automatically book prepaid cost and revenue, generate sales tax declarations, create a balance and profit and loss statement.

Workflow: Workflows enable you to execute business processes in a structured way. Tasks are automatically assigned and you can analyze the execution of a process. This improves the efficiency of your processes and the quality of service. Axxerion enables you to create workflows quickly and without any programming.

Reporting: One of the most important requirements for an enterprise system is the ability to quickly create reports. Axxerion has a large number of standard reports for each module. It is also possible to create your own reports and dashboards. The reports can be viewed directly in the browser and can be converted to PDF so that they can be downloaded and printed. It is also possible to import a report in Microsoft Excel for further analysis.